TERMS & CONDITIONS
Effective Date: November 10, 2025
Last Updated: March 4, 2026
1. INTRODUCTION
Welcome to legacypatches.com (“Site”), operated by Legacy Patches LLC (“Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website and services, including the purchase of products.
By accessing or using our Site, you agree to be legally bound by these Terms. If you do not agree, please do not use our Site.
2. ELIGIBILITY
By using this Site, you confirm that:
- You are at least 18 years old or have parental/guardian consent.
- You are legally capable of entering into binding contracts.
- You will use the Site in compliance with applicable laws.
3. PRODUCTS & CUSTOM ORDERS
Legacy Patches specializes in custom and made-to-order products, including embroidery patches and related apparel.
Product Descriptions
We make every effort to display product colors, materials, and details accurately. However, we cannot guarantee that your device display will reflect exact colors.
Custom Orders
Because many products are custom-made:
- Orders cannot be canceled once production has begun.
- Custom items may not be eligible for return unless defective.
- Customers are responsible for reviewing all customization details before submitting an order.
4. PRICING & PAYMENT
All prices are listed in USD unless otherwise stated.
We reserve the right to:
- Modify pricing at any time
- Correct pricing errors
- Cancel orders resulting from pricing inaccuracies
Payments are processed securely through third-party payment providers. We do not store full payment card details.
5. SHIPPING & DELIVERY
Shipping timelines are estimates and not guaranteed.
We are not responsible for delays caused by:
- Carriers
- Customs processing
- Incorrect shipping addresses provided by the customer
- Force majeure events
Risk of loss transfers to the customer once the order has been shipped.
6. RETURNS & EXCHANGES
Please refer to our separate Returns & Refund Policy for full details.
Generally:
- Custom-made products are non-refundable unless defective.
- Non-custom products may be eligible for return within the stated return period.
- Items must be unused and in original condition.
We reserve the right to refuse returns that do not meet our policy requirements.
7. INTELLECTUAL PROPERTY
All content on this Site, including:
- Logos
- Designs
- Text
- Graphics
- Product images
- Website layout
is the property of Legacy Patches and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
8. USER SUBMISSIONS
If you submit:
- Reviews
- Photos
- Custom designs
- Testimonials
You grant Legacy Patches a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and promotional purposes.
You confirm that you own or have rights to any content you submit.
9. PROHIBITED USES
You agree not to:
- Use the Site for unlawful purposes
- Attempt to hack, disrupt, or interfere with Site security
- Submit false or misleading information
- Infringe on intellectual property rights
We reserve the right to terminate access for violations.
10. DISCLAIMER OF WARRANTIES
The Site and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee:
- That the Site will be uninterrupted or error-free
- That defects will be corrected
- That the Site is free of viruses or harmful components
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Legacy Patches shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Delays in delivery
- Any damages exceeding the amount paid for the product in question
12. INDEMNIFICATION
You agree to indemnify and hold harmless Legacy Patches from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.
13. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
14. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Site constitutes acceptance of the revised Terms.
15. CONTACT INFORMATION
Legacy Patches LLC
30 N Gould St 56268
Sheridan, WY 82801,
United States
Email: contact@legacypatches.com
Phone: (307) 400-2141
